BacklogZero®: From IT Service Request to Automated Results in Minutes

An Agentic AI Solution by Level Up Labs, built to integrate with Red Hat® Ansible Automation Platform®.

Self-hosted · local LLM by default

Draft playbooks based on your ITSM backlog in just a few clicks. You review and refine them as needed. Git commit when ready. AAP runs the job templates BacklogZero creates for you.

Works with the ITSM, Git, and AAP you already have.
Turns your backlog into Ansible playbooks and AAP job templates.
One UI: ticket → playbook → Git → job template (MCP also available).

Watch the demo Self-managed pricing

Need Marketplace, FDE, or a guided install? Contact us.

An Agentic Orchestrator Between Your ITSM, Git, and AAP

You already run these systems. BacklogZero drafts, commits, and pushes between them.

BacklogZero® Agentic Workflow: Jira and ITSM into BacklogZero, then GitHub for CI/CD, then Analytics, EDA, and AAP (Ansible Automation Platform), with visibility and feedback to operators and infrastructure outputs.

See it run

From ticket to job template... in a matter of clicks

BacklogZero drafts the playbook. You review, commit, and push to AAP.

Tickets sit in ITSM. Playbooks are still written by hand. The backlog never becomes job templates.

Agents draft from the ticket. You refine, commit to Git, and push to Controller. Test in dev. Run in prod.

BacklogZero in action

Service request → Ansible playbook generation and refinement → Git commit → push to AAP.

Deploy on your infrastructure

Deploy with Podbay, Podman, Docker, or VM scripts. Local language model default, your AAP auth boundaries, no external LLM API keys required.

Runs on your infrastructure

BacklogZero: What You Get

Self-hosted on your infrastructure. Same Ansible patterns you already use, only accelerated.

Not SaaSSelf-hosted, containerized install, local LLM (default) + optional cloud provider support (Anthropic, OpenAI, with more coming soon) + customized vector database for Retrieval-Augmented Generation (RAG).
Secure by defaultEnterprise auth/SSO can be customized as an FDE engagement.
Your ITSM, Git, and AAPITSM (self-managed: Jira, ServiceNow; FDE: customizable). Git (self-managed: uses AAP projects; FDE: customizable). Red Hat Ansible Automation Platform.
FDE extrasCustomizable UX and additional third-party integrations.
Priced as an AAP riderAnnual subscription + optional FDE engagement, capable of being renewed on the same date as your Red Hat Ansible subscription anniversary.
Deploy with your toolsScripts for Podbay / Podman / Docker / VM.
UI and MCPWeb-based UI, plus a Model Context Protocol (MCP) server for agentic interfaces.
Built to raise AAP utilizationMore tickets become playbooks and job templates your team reviews and Controller runs.

Self-managed pricing

Greater Ansible ROI Starts Here

More job templates for the AAP nodes you already licensed

The true ROI of AAP is measured by the job templates that exist and actually get run.
Most of the work that gets automated starts as tickets. But then someone has to write the playbooks.
BacklogZero drafts Ansible playbooks from your backlog. Your team reviews and refines. AAP runs only what you promote.
$15 per managed AAP node per year, sold in 100-node packs.

Self-managed pricing Business value

Self-hosted by default

Your model. Your perimeter. Your AAP Controller.

Runs on infrastructure you control. No cloud LLM keys required.

BacklogZero is built to run entirely on your own infrastructure, because that's how it works in our own environments. No cloud LLM API keys needed. No long-term vendor lock-in. You control the language model, the data access, and the privacy perimeter.

Level Up believes your company should be driving your future with AI, not simply along for the ride with large language model providers.

Self-managed pricing Marketplace / FDE

Marketplace / FDE

Need a guided install, Marketplace, or FDE engagement?

Self-managed subscriptions are on the pricing page. Use this form to schedule a demo or request an AWS Marketplace / FDE engagement (deployment, customization, early access).