BacklogZero®

BacklogZero®: From IT Service Request to Automated Results in Minutes

An Agentic AI Solution by Level Up Labs, built to integrate with Red Hat Ansible Automation Platform® and Red Hat AI®.

BacklogZero Agentic Worflow

BacklogZero: Do even more with Red Hat Ansible than ever before, in just a few clicks

  • Eliminate your team's tech debt FAST
  • Maximize the ROI of your investment in Red Hat Ansible
  • Turn an existing IT service request into a new AAP job template... while staying in a single tab
Watch the demoSchedule a demo / install-ready build

BacklogZero® Agentic Workflow

BacklogZero® Agentic Workflow: Jira and ITSM into BacklogZero, then GitHub for CI/CD, then Analytics, EDA, and AAP (Ansible Automation Platform), with visibility and feedback to operators and infrastructure outputs.

See it run

BacklogZero Demo

Your Ticket Backlog is Infrastructure Automation Waiting to Be Unleashed

Your Helpdesk system is already filled with burning user requests and internal team project to-dos.

BacklogZero automatically reviews your ticket backlog and proposes Ansible playbooks. You can refine them live and then commit to GitHub. Next push to AAP. Finally test in dev and run in prod. This can all happen in just a few clicks total.

BacklogZero in action

See the agentic flow from service request through playbook refinement, Git commit, push to Ansible Automation Platform.

BacklogZero: Beyond the foundation

Deploy with Podman, Docker, or VM scripts. Local model, your auth boundary, no external LLM API keys required.

Beyond the foundation

BacklogZero: What You Get

Everything below runs 100% on your own infrastructure, aligned with Red Hat Ansible and the automation patterns your team already trusts.

  • This is not SaaS. Self-hosted, containerized install, local LLM + customized vector database for Retrieval-Augmented Generation (RAG).
  • Secure, can be customized to integrate with your enterprise auth/SSO.
  • Integrates seamlessly with your ITSM (Jira, ServiceNow, etc.), Git server (GitHub, GitLab, etc.) and Red Hat Ansible Automation Platform.
  • Fully customizable UX and additional 3rd-party integrations.
  • Straightforward annual licensing + support model, intended to renew on the same date as your Red Hat Ansible subscription anniversary.
  • Deploy and configure in minutes with scripts for Podman / Docker / VM.
  • Web-based UI, plus a Model Context Protocol (MCP) server for agentic interfaces.
  • Start seeing more ROI from your ongoing Red Hat Ansible investment than ever, right away.

Built for us first

BacklogZero: Why Did Level Up Build This For Ourselves First?

Self-Hosted by Default. Customizable by Design.

BacklogZero is built to run entirely on your own infrastructure, because that's how it works in our own environments. No cloud LLM API keys needed. No long-term vendor lock-in. You control the language model, the data access, and the privacy perimeter.

Level Up believes your company should be driving your future with AI, not simply along for the ride with large language model providers.

Level Up's AI agents →Level Up's public repos

Next step

Ready to Turn Your IT Service Requests Into Automated Results?

Contact the Level Up team today to schedule a demo or request an install-ready build.